COMRADE ERP – SERVICE TRACKING SYSTEM (STS) was launched with the simple moto of standardising and streamlining the service calls / service request departments in a service industry. With the help of Comrade Service System, service industries will be able to clearly monitor its technical work force, jobs assigned, complaints registered etc within the time frame. With an easy to use interface, COMRADE Service System is a dynamic system with customisable reports and options. Various reports higlighting the status of calls registered, no. of calls attended by the service engineer etc. will be available in the finger tips of the customer.
Various salient features
- Dashboard facility for front end to identify the status of jobs assigned
- Different logins for different users for easy tracking.
- Closed Jobs reports customer wise / employee wise
- Ageing Analysis of Jobs Assigned
- Direct manual and automatic email facility
- Total Job tracking based on date range
- Many more…